Privacy Policy

This Privacy Policy exists to inform users about their data rights and how we handle personal information on our platform. It explains why and how we collect, use, store, and protect your data.

Purpose of the Privacy Policy. Our purpose is clear: to inform you about your data rights and how we manage your personal information. This policy will guide you through what happens with your data when you use our services.

Scope of Application. This Privacy Policy applies to all users of our platform, including those who access our site or use our services. By using our platform, you agree to the practices described in this policy.

Consent Clause. By using our site and services, you consent to the collection, processing, storage, and transfer of your personal information as described in this Privacy Policy.

Data We CollectWe collect various types of data from users:

Personal Information:

• Name
• Email address
• Date of birth
• Address
• Password (hashed)

Account Info:

• Username
• Password (hashed)
• Payment details

Technical Data:

• Device information
• IP address
• Browser type and version
• Cookies

Usage Data:

• SITE activity
• Login logs
• Game interactions

How We Use Your DataWe use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and TrackingCookies are small text files stored on your device. We use them to:

• Essential cookies: required for login and account functionality
• Analytics cookies: helps us understand site usage and improve user experience
• Marketing cookies: used to display targeted ads based on browsing behavior

You can manage or disable cookies through your browser settings. If you do, please note that some features may not function as intended.

Legal Basis for ProcessingWe process your data based on the following grounds:

• Contractual necessity: to provide and maintain our services
• Legal obligations: to comply with laws and regulations
• Legaitimate interests: to improve user experience and site functionality
• User consent: when you explicitly agree to share your data

Data Sharing and DisclosureWe may share your personal data with:

• Payment processors: for deposit and withdrawal transactions
• Gaming providers: for game development and delivery

Please note that we do not sell your personal data. We may disclose data where legally required or necessary to protect our services.

Data Storage and RetentionWe store your personal data securely, with retention periods based on the following criteria:

• Account activity: retained for 5 years after account closure
• Payment records: retained for 7 years for tax and accounting purposes

We use secure storage practices to protect your data.

Security MeasuresTo ensure the security of your data, we implement:

• SSL encryption: protects data in transit
• Access controls: restricts access to authorized personnel only
• Authentication processes: verifies user identity and credentials
• Monitoring for unauthorized access: detects and responds to potential security breaches

Your RightsYou have the following rights under data protection laws:

• Access, update or delete your data
• Withdraw consent or object to processing

To exercise these rights, please contact our support team at support@ert

International Data TransfersWe may transfer personal data outside your country or EEA. To ensure secure transfers, we use:

• Standard Contractual Clauses (SCCs): protects your data in the event of international transfers

Third-Party ServicesExternal links and services have their own privacy policies. We are not responsible for external content.

Policy UpdatesWe may update this Privacy Policy at any time, with or without prior notice. Continued use means acceptance of changes to our policy.